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FAQs
What components are in my gaming PC?
For a breakdown of what's 'under the hood' for each gaming PC, check out each of our Gaming PCs. When you find a gaming PC that you like, click on the gaming PC and you'll find a complete breakdown of its components in the "About the Model" section. As always, we're happy to answer any more questions you might have about our product, contact us.
What's your refund policy?
For information about the Return Policy for Products, please visit the refund policy page
How long does it take for my order to be shipped?
Estimated lead time can be found during checkout, before you pay. As there are different shipping options to choose from, and different systems may have slightly different lead times, the best place to get an estimate is once you've created an account and add the system that's right for you to the cart! Once the gaming PC ships from our center the time to receive your order is in the hands of the shipping company. You will receive a tracking number when the shipping box’s label is printed. We encourage you to use this number to track the status of your order as it leaves our warehouses.